Privacy Policy

1. Introduction

Putra AI ("we", "our", or "us") operates the putra.ai website and related AI SaaS products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and password when you sign up.
• Resume and job data: Resumes, job descriptions, and related content you upload for AI processing.
• Usage data: How you interact with our services, including pages visited and features used.
• Payment information: Billing details processed through our payment provider (we do not store full card numbers).
• Technical data: IP address, browser type, device information, and similar technical identifiers.

3. How We Use Your Information

We use your information to:

• Provide, operate, and improve our AI services
• Process payments and manage subscriptions
• Send transactional emails (e.g., OTP, verification, receipts)
• Respond to support requests and inquiries
• Analyze usage to improve our products
• Comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers: Payment processors, hosting providers, email services, and AI/ML APIs necessary to operate our services.
• Legal requirements: When required by law, court order, or government request.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Resume and job data may be retained for processing and improving our AI models. You may request deletion of your data by contacting us.

6. Security

We implement industry-standard security measures including encryption (HTTPS), secure authentication, and access controls to protect your data. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. You may also request restriction of processing or object to certain uses. Contact us to exercise these rights.

8. Cookies and Tracking

We use cookies and similar technologies for session management, security, and analytics. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

For privacy-related questions or requests, contact us through our contact page.